Does eero have an upgrade or exchange program?

At this time, eero doesn't offer an upgrade or exchange program from our 1st generation hardware to the 2nd generation. 

With that said, there may be times where there will be options for promotional discounts. Stay tuned to our emails, social channels, and other forms of communication if you are interested in any potential deals for purchasing a 2nd generation eero, eero Beacon, or set.

If you currently own a 1st generation eero, it isn't necessary to update to our 2nd generation hardware to continue to get our ongoing software updates, feature enhancements, and security updates. We will continue to support our 1st generation hardware, and it is also backward compatible so you can mix-and-match eeros. Also, you will still have access to our best-in-class support team, who are always happy to help out with your eero network and connected home experience.

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