How do I cancel my eero Secure or Secure+ subscription

If for any reason you'd like to cancel your eero Secure subscription, you can do so right from the eero app or online. To get started, open the eero app and take the following steps:

To cancel via your eero app:

  • Tap the Settings icon on the bottom right
  • Tap on Account
  • Tap on Subscriptions (Android: Tap on eero Secure)
  • Tap on Manage Subscription
  • Tap on Cancel Subscription and confirm cancellation

To cancel online:

  • Log in to account.eero.com
  • Select Manage Account
  • Select Cancel Subscription and confirm cancellation

Once you've canceled your eero Secure subscription, you will continue to have access to all the subscription features until the end of your subscription period.  

If you need any assistance with canceling your subscription or have any other questions, feel free to give us a call at 1-877-659-2347 or email us at support@eero.com

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