If for any reason you'd like to cancel your eero Secure subscription, you can do so right from the eero app or online. To get started, open the eero app and take the following steps:
To cancel via your eero app (android only):
- Tap the Settings icon on the bottom right
- Tap on Account settings
- Under Manage subscriptions, tap on eero Secure or eero Secure+
- Tap on Manage Subscription
- Tap on Cancel Subscription and confirm cancellation
To cancel online:
- Log in to account.eero.com
- Tap Manage Account
- Tap Cancel Subscription and confirm cancellation
Once you've canceled your eero Secure subscription, you will continue to have access to all the subscription features until the end of your subscription period.
If you need any assistance with canceling your subscription or have any other questions, feel free to give us a call at 1-877-659-2347 or email us at support@eero.com