Is eero Plus available to me?

eero Plus is available to all retail customers and limited ISP customers with eero or eero Pro hardware have access to a limited version called eero Secure.

There are a couple cases where eero Plus isn't supported:

  1. An eero network that is in bridge mode
    • If your eero network is bridged to another router or upstream device, eero Plus (and many other advanced features) are not available. If you'd like to use eero Plus , we recommend unbridging your eero network.
  2. An eero network that is located outside of a country where eeros are sold
  3. Your ISP offers a version of eero security software bundled with your services. 

Was this article helpful?

Didn't find what you're looking for?

Give us a call at (877) 659-2347 or submit a request. We’ll get back to you as soon as possible.

Powered by Zendesk