eero Plus is available to all retail customers and limited ISP customers with eero or eero Pro hardware have access to a limited version called eero Secure.
There are a couple cases where eero Plus isn't supported:
- An eero network that is in bridge mode
- If your eero network is bridged to another router or upstream device, eero Plus (and many other advanced features) are not available. If you'd like to use eero Plus , we recommend unbridging your eero network.
- An eero network that is located outside of a country where eeros are sold
- Your ISP offers a version of eero security software bundled with your services.