How do I contact eero's Security team?

eero’s Security team is responsible for maintaining the security of our products, our internal technology, and any data we use relating to our customers. We partner with security groups, authorities, and security researchers, many of whom may need to contact us securely.

If you are a customer with questions about our product, or you need help with your eero network, our Customer Support team will be able to help you much more quickly and effectively than our Security team.

If you need to report a security issue with eero as part of our Coordinated Disclosure program and you would like to be eligible for rewards, you should report the issue through our Hackerone program.

For other security issues, or communications that need to be encrypted in transit, you can use our PGP key to encrypt e-mail to us, decrypt e-mail from us, or verify signatures if we’ve contacted you with a signed e-mail. More information on using PGP is available here.

 

Key ID: 0x3800610541A87314
Key Fingerprint: 09AF 2A07 334A 07C9 5A88 48C7 3800 6105 41A8 7314 -----BEGIN PGP PUBLIC KEY BLOCK----- mJMEZbRSVRMFK4EEACMEIwQBNlvVpHwb9M536VhXKdx/JivG4hGck7Zwsa1nE170
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=Wwmy -----END PGP PUBLIC KEY BLOCK-----

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