How do I change my eero Plus billing information?

To change the credit card on file for your eero Plus membership:

  1. Open the eero app
  2. Tap the menu button
  3. Tap Account
  4. Tap eero Plus
  5. Tap Edit in the Payment Method section
  6. Add your new credit card number, security code, and Zip Code
  7. Tap Save

To switch from a credit card to Apple Pay/Google Pay for your eero Plus membership:

  1. Open the eero app
  2. Tap the menu button
  3. Tap Account
  4. Tap eero Plus
  5. Tap Manage eero Plus
  6. Tap Cancel subscription
    • Currently, you must wait until the end of your current billing period, then sign up for eero Plus from scratch using Apple Pay/Google Pay
    • For expedited handling, please reach out to our Support team to process an immediate termination of your subscription so that you can sign up again using your preferred payment method

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