How do I resume internet for a paused device?

If you'd like to resume internet access for a device that has been paused in Family Profiles, take the following steps:

iOS

  • Open the eero app
  • Tap the Profile of the device you would like to Unpause
  • Tap Unpause in the upper right

Android:

  • Open the eero app
  • Tap on the menu button
  • Tap on Family Profiles
  • Locate the profile with the device assigned to it
  • Tap the "play" button to the right of the profile

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