Mobile App Home - Network Status (iOS Users)

At the top of the Home tab, users are able to check the status of their network. Overall network health is categorized into one of three statuses: Healthy, Connecting, and Unhealthy. 


When a network and all its eeros are “Offline,” it means the gateway eero connected to the modem is unable to get online. In this scenario, users should ensure their eero is correctly connected to the modem and/or powered on. They should also check whether there is an issue with the internet connectivity being delivered to the building.

Was this article helpful?

Didn't find what you're looking for?

Give us a call at (877) 659-2347 or submit a request. We’ll get back to you as soon as possible.

Powered by Zendesk