eero PoE 6 setup guide

Welcome to your new eero PoE 6. Let's get you set up with fast, reliable wifi throughout your space.

What's in the box

Your eero PoE 6 package includes:

• One eero PoE 6 device
• One mounting bracket
• Four drywall anchors (30 mm)
• Four Phillips screws (#8-15x30 mm)

What you'll need

Before you start, gather these items:

• Phillips head screwdriver
• Drill with drill bits
• Internet connection and modem
• Cat5e Ethernet cable (or better)
• Smartphone with the eero app

Power options: Your eero PoE 6 gets power through its Ethernet cable using PoE (Power over Ethernet) standards 802.3af, 802.3at, or 802.3bt. If you don't have PoE equipment, you can use an eero 15 W USB-C power adapter (sold separately).

Understanding your network setup

Your eero PoE 6 works best when connected to a PoE power source. Here's what you need to know:

Power requirements: Each eero PoE 6 needs 15.4 W of power from your PoE equipment. Make sure your power supply can handle all the devices you plan to connect.

Network layout: You'll need a gateway eero between your modem and your PoE switch. The gateway eero manages your internet connection and routes traffic to your other eero devices. If your gateway is also an eero PoE 6, it'll need its own power source—either a PoE injector or the 15 W power adapter.

Connection port: Connect your PoE cable to the outer port marked "2.5" on your eero PoE 6. This port handles both your internet connection and power input.

Professional installation recommended: Setting up PoE networks can be complex. We recommend working with a professional installer to ensure everything's configured correctly. See below for our recommended topology setup:

Special note for bridge mode users: If your network is already in bridge mode, you'll need to temporarily switch to Double NAT mode. Disable bridge mode, remove your old router, and install your eero gateway. Then you can set your upstream router back to bridge mode.

Installing your eero PoE 6

Step 1: Prepare for installation

1. Choose your installation location on the wall or ceiling.
2. Drill 6 mm pilot holes where you want to install the device.
3. Insert the plastic drywall anchors into the pilot holes. Color-coding corresponds to the screw size chart displayed below.

Step 2: Select the right screws

Use this guide to choose the correct screws for your installation:

Step 3: Mount the bracket

1. Position the mounting bracket over your pilot holes.
2. Secure the bracket using the appropriate screws and for your location.
3. Make sure the bracket is firmly attached before continuing.

Note: See the diagram below for guidance on using drywall anchors to mount the bracket to drywall:

Step 4: Connect power

1. Locate the 2.5 GbE port marked with the symbol.
2. Insert your Cat5e Ethernet cable into the PoE input port.
3. Push the cable in until you hear a click.
4. Your eero PoE 6 will power on automatically once connected.

Note: If you're using a USB-C power adapter instead of PoE, it's sold separately.

Understanding the LED status light

Your eero PoE 6 uses different colored lights to show you what's happening:

Step 5: Attach the device

1. Place your eero PoE 6 onto the mounting bracket.
2. Turn the device clockwise until you hear a click.
3. Keep turning until you hear a snap—it's now securely in place.

Setting up your eero PoE 6

Once your device is mounted and powered on, complete setup in the eero app:

1. Open the eero app on your smartphone.
2. Follow the prompts to add your new eero PoE 6.
3. The app will guide you through connecting to your network.

The setup process is simple and frustration-free. You'll be online in minutes.