Frequently asked questions
- What is TrueMesh?
- Does eero work outside of the US?
- How is eero different than a range extender?
- Does eero replace my modem?
- Can I use eero with my current ISP?
- How many eeros do I need?
- Do eeros require line of sight to mesh?
- Where should I place my eeros?
- Can I hardwire my eeros?
- Setting up eero with Verizon Fios
- Which mobile devices can I use to set up and manage my eeros?
- How do I block unwanted devices on my network?
- How do I add or remove eeros from my network?
- What is Family Profiles?
- When can I update my network's eeroOS?
- Help! I'm having trouble with my eero app
- Help! I'm having trouble with my eeros
- Help! I'm having trouble adding an additional eero to my network
- eero Software Release Notes
- How do I provide feedback and ideas to eero?
- How do I contact eero support?
Need help? Get in touch.
We’re available 7 days a week.
Monday–Friday: 7am–7pm PT, Saturday and Sunday: 8am–6pm PT.