Frequently asked questions
- How is eero different than a range extender?
- Does eero replace my modem?
- Can I use eero with my current ISP?
- Where should I place my eeros?
- Can I hardwire my eeros together?
- Setting up eero with FiOS
- Which mobile devices can I use to set up and manage my eeros?
- What is Family Profiles?
- When can I update my network's eeroOS?
- Help! I'm having trouble with my eero app
- Help! I'm having trouble with my eeros
- My network is offline
- eero Software Release Notes
- How do I contact eero support?
- I’d love to join your beta program. How can I apply?
Need help? Get in touch.
We’re available 7 days a week.
Monday–Friday: 8am–8pm PT, Saturday and Sunday: 8am–6pm PT.