How do I contact eero's Security team?

eero’s Security team is responsible for maintaining the security of our products, our internal technology, and any data we use relating to our customers. We partner with security groups, authorities, and security researchers, many of whom may need to contact us securely.

If you are a customer with questions about our product, or you need help with your eero network, our Customer Support team will be able to help you much more quickly and effectively than our Security team.

If you need to report a security issue with eero as part of our Coordinated Disclosure program and you would like to be eligible for rewards, you should report the issue through our Bugcrowd program.

For other security issues, or communications that need to be encrypted in transit, you can use our PGP key to encrypt e-mail to us, decrypt e-mail from us, or verify signatures if we’ve contacted you with a signed e-mail. More information on using PGP is available here.

 

Key ID: 869AC713

Key Fingerprint: EA51 89D4 BA04 7045 FA8C  5275 ADE7 8AEA 869A C713

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