eero POE 6 Setup Instructions

eero PoE6 Package contents (Hardware, brackets, screws, etc)

  • QTY 1 eero PoE 6
  • QTY 1 mounting bracket
  • QTY 4 30.0MM Drywall anchors
  • QTY 4 #8-15x30mm Phillips screws

Installation requirements (screwdriver, drill, etc)

  • 1 Phillips head screwdriver
  • 1 Drill and drill bits

System requirements (Android/MacOS)

Internet connection, modem, Cat5e Ethernet cable, and smartphone. 

eero PoE 6 is powered via PoE (802.3af/at/bt) power sourcing equipment or an eero 15 W USB-C external power supply unit (sold separately).

 

Recommended network topology

If you have a PoE source, it must be connected to the outer port (marked “2.5”) which is the correct WAN port and the PoE input port. From there, connect additional eero nodes to powered Ethernet ports, keeping in mind each eero PoE 6 device requires 15.4 W of power budget at the output of a PoE Power supply equipment. Once plugged in, proceed to add the nodes through the eero App. a gateway eero must be upstream of the PoE switch between the Modem/ONT and the PoE switch. If the gateway eero is a PoE6 it will require a power source, (PoE Injector or 15.4w power adapter)  Professional installation is recommended. See recommended topology below.

An image of the recommend topology for an eero system, which has a modem connect via Ethernet to a Gateway eero. That Gateway eero then connects via Ethernet to a network switch, which branches off to connect to two additional eeros via Ethernet.

 

Special Note - if your network is in bridge mode already it is recommended that you put your network into Double NAT by disabling bridge mode , remove the old router and swap in the eero Gateway. Then set your upstream router back to bridge mode.

 

Physical installation instructions for eero PoE6

eero PoE6 can be installed using the mounting bracket and the 4 #8-15x30mm Phillips screws provided.

Screw and Wall Anchor Mounting:

Included with your eero PoE 6 unit(s) should be a pack of 4 #8-15x30mm Phillips screws and plastic drywall anchors. 

  • You will need to pre-drill 6mm pilot holes for the installation of the plastic drywall anchors
  • Please see the image below to determine placement and screws to use for your installation.


HBScrews.png

  Slot Screw Size 

US – Single gang outlet

6-32

US – 3.5in octagon

8-32

US - 4in octagon and round

8-32

US - 4in square and surface mounting

8-32

EU & UK single gang outlet

M3

  • See the image below for how to install the eero PoE 6 mounting bracket to the drywall anchors 

An image indicating the proper use of the drywall anchors for optimal support.

Powering your new eero PoE6

eero PoE6 was designed to eliminate the need for a power adapter therefore, a 15.4w Power adapter is sold separately. See image below of the ethernet Cat5e installation into the PoE input port. 

  • 2.5 GbE port is marked with the  PoE symbol
  • Connect the Cat5e using the RJ45 jack into the PoE 2.5GbE input port as shown below until a click sound occurs.
  • USB-C power adapter is sold separately 
  • Once PoE power is established the eero PoE6 should power on. Check LED status to confirm

Hardware Overview LEDs (colors, blinking, etc)

State LED Behavior
No power or Disabled No Light
Online Solid White
Connecting Blinking White
Ready for Setup Solid Blue
Bluetooth Pairing Blinking Blue
Identifying Zigbee Devices Blinking Aqua
Device Identified Solid Green
Performing Software Update Blinking Green
Power Supply Problem Blinking Yellow/Orange Light
Offline Solid Red
Resetting Blinking Red

 

Attaching your new PoE6 to the mounting bracket

  • With the mounting bracket firmly attached to the wall or Ceiling, place PoE6 with Ethernet cable inserted into the eero PoE6, onto the mounting bracket.
  • Turn PoE6 clockwise, clicking sound should occur.
  • Continue to turn PoE6 clockwise until a snap and PoE6 is firmly in place. 

See image below

An image indicating to rotate the eero PoE 6 clockwise to connect it to the mount, waiting to hear a snap to confirm it connected properly.

 

Time to start the frustration free setup

eero PoE6 has the same setup procedure in the eero application to help ensure a frustration free set up. 

 

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