If your eero network uses the same SSID as your old network and your Windows device won't connect, you'll need to forget the network and reconnect with new credentials.
The way you forget a network depends on the version of Windows you’re running:
Windows 7
- Start Network and Sharing Center
- In the Tasks pane, click Manage wireless networks
- Right-click the connection you want to delete, and then click Remove network
- In the Manage Wireless Networks - Warning dialog box, click OK
Note: Windows 7 is no longer supported by Microsoft.
Windows 8
- Open the charm bar
- Mouse: Move your mouse to the very top-right of the screen
- Touchscreen: Swiping in from the right-hand side of the screen
- Keyboard: Hold down the "Windows Key" + C at the same time
- Select Settings
- Select Available or Network
- Right-click on the network you want to remove
- Select "Forget this network"
Note: Windows 8 is no longer supported by Microsoft.
Windows 10/11
- Press Windows key + I to open Settings
- Select Network & Internet
- Click Wi-Fi in the left panel
- Click Manage Wi-Fi Settings
- Under Manage known networks, select the network
Click Forget to delete the network profile