What’s your refund policy?

If you are unsatisfied with your eero purchase from store.eero.com, you have 60 days from the date of purchase to notify eero, and request a refund of the purchase price. To qualify for a refund from eero, you must meet all of the conditions of eero’s Return & Refund Policy, found here.

If you purchased the Product from an authorized reseller, you must request a refund directly from the reseller. Returns, and requests for refunds, to resellers are subject to the reseller’s return/refund policy, which may differ from eero's store policy.

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