Why can’t I update my eeros when they are offline?

If any of your eeros are unplugged, they won’t have an internet connection and thus won't be able to update. Before starting a software update, please ensure all your eeros are powered on and connected to your network.

Was this article helpful?

Didn't find what you're looking for?

Give us a call at (877) 659-2347 or submit a request. We’ll get back to you as soon as possible.

Powered by Zendesk