eero Business Software License Keys are available online and in store at select third-party partner locations, enabling easier access for consumers who are interested in taking advantage of eero Business.
Each license key is valid for a 3 or 5 year fixed term subscription. Users have the option to add credit card details for subscription renewal at the time the key is redeemed.
eero Business users gain access to a number of features designed for enterprise support and small to medium business use. For more information on the products and services offered, see eero Business FAQs.
Availability and Sign-up
What countries are the software keys available in?
Software keys can be purchased and redeemed in countries where eero Business subscription services are offered.
How do I redeem a software license I purchased?
First, make sure you have an active and verified eero account and network set up before redeeming your software license. You won't be able to proceed without both.
Second, to be eligible for eero Business, you'll need to make sure of the following:
- You have Wi-Fi 6+ capable hardware (for a full list of compatible hardware, see Which models is eero Business compatible with?)
- You don't have an eero Plus subscription
Website:
Go to account.eero.com and log in using your account credentials. After logging in, you'll be presented with the option to enter your software license key. This will apply eero Business tools and services to your existing network. If you have multiple networks available, select the network from the drop down menu under "Choose Network".
eero app:
Open and log into the eero app using your account credentials. There are three ways to edit and manage your eero Business subscription from within the app.
If you purchased your software license using the same credentials used to log into the eero app:
- Navigate to the Home section of the app
- Locate the pop up on the bottom section of the screen that reads "Activate Subscription"
- Tap Activate Subscription
- Enter your Software License key on the prompted screen and tap →
- Confirm and/or select the network you'd like to convert to a business network
- Tap Activate eero Business
If you choose to activate later, you can locate the activation flow in the app by navigating to Settings > Account Settings in the eero app.
If you already have an eero Business network and have purchased a software license:
- Navigate to the Settings section of the app
- Tap Account Settings
- Tap Manage Subscriptions
- Tap Activate Subscription
Troubleshooting and Support
Can I use eero Business if I have eero Plus?
eero Business isn't available for users who are already subscribed to eero Plus. You won't be able to redeem an eero Business software license key if your eero account is subscribed to eero Plus.
If you have eero Plus but you'd like to use eero Business tools to manage your business network instead, you have a few options:
- You can deactivate your eero Plus subscription and wait for it to expire naturally. For information on managing an existing Plus subscription, see How do I sign up for and manage my eero subscription?
- You can apply the eero Business license to another eero account that you own
- If you purchased eero Plus through eero directly, you can contact eero support to have your subscription deactivated and switch to eero Business immediately.
- Note: If you purchased eero Plus through Apple, Google, or Amazon, you'll need to cancel your subscription through that platform before switching.
Are there any network restrictions with eero Business?
eero Business only supports single NAT (Network Address Translation) networks in Automatic mode. This means that eero Business doesn't support bridge mode configuration, or the use of manual IP address schemes.
For a full list of supported hardware, see Which models is eero Business compatible with?
My eero network was provided by my ISP. Is eero Business available to me?
Please contact your ISP to enable eero Business software on your network. You'll likely need a separate user account.
I am an eero Pro Installer or Network Administrator. Is eero Business available to me?
eero Business is only available for registered users with a standard (eero or Amazon) account. If you're a pro installer or network administrator, you'll need to register a standard, end-user eero account and create a network to use eero Business.
I keep getting an error when trying to register my key. Can anything be done?
In the event that a Software Key you purchased is malfunctioning, please verify at your point of purchase if your key is valid. If you're still having trouble, contact eero Support for assistance.