eero for Business – Software License Keys

eero Software License Keys are available online and in store at select 3P Partner locations enabling easier access for consumers who are interested in taking advantage of eero for Business.

 

Each license key is valid for a 3 or 5 year fixed term subscription. Users have the option to add credit card details for subscription renewal at the time the key is redeemed.

 

eero for Business users  gain access to a number of features designed for enterprise support and small to medium business use. For more information on the products and services offered, see eero for Business FAQs.

 

Availability and Sign-up

 

What countries are the software keys available in?

Software keys can be purchased and redeemed in countries where eero for Business subscription services are offered.

How do I redeem a software license I purchased?

First, make sure you have an active and verified eero account and network set up prior to redeeming your software license–you won’t be able to proceed without both.

Second, in order to be eligible for eero for Business, you will need to make sure of the following:

Website:

Go to account.eero.com and log in using your account credentials. After logging in, you will be presented with the option to enter your software license key, which will apply eero for Business tools and services to your already-existing network. If you have multiple networks available, select the network from the drop down menu under “Choose Network”.

 

 

eero Mobile App:

Open and log into the eero mobile app using your account credentials. There are three ways to edit and manage your eero for Business subscription from within the app.

  • If you purchased your software license using the same credentials used to log into the eero app:
    • Navigate to the Home section of the app
    • Locate the pop up on the bottom section of the screen that reads “Activate Subscription”
    • Tap “Activate Subscription”
    • Enter your Software License key on the prompted screen and tap →.
    • Confirm and/or select the network you’d like to convert a business network.
    • Tap “Activate eero for Business”
      • If you choose to activate later, you can locate the activation flow in the app by navigating to Settings > Account Settings in the eero app.
  • If you already have an eero for Business network and have purchased a software license:
    • Navigate to the Settings section of the app.
    • Tap Account Settings
    • Tap Manage Subscriptions
    • Tap Activate Subscription

 

Troubleshooting and Support

 

Can I use eero for Business if I have eero Plus?

eero for Business is not available for users who are already subscribed to eero Plus. You will not be able to redeem an eero for Business software license key if your eero account is subscribed to eero Plus. If you have eero Plus but you would like to use eero for Business tools to manage your business network instead, you have a few options:

  • You can deactivate your eero Plus subscription and wait for it to expire naturally. For information on managing an existing Plus subscription, see How do I sign up for and manage my eero subscription?.
  • You can apply the eB license to another eero account that you own.
  • You can contact eero support to have your eero Plus subscription completely deactivated to immediately switch to eero for Business.

Are there any network restrictions with eero for Business?

eero for Business only supports NAT mode networks in Automatic mode. This means that eero for Business does not support bridge mode configuration, or the use of manual IP address schemes. 

Only eero 6 and newer hardware is supported. For a full list of supported hardware, see Which models is eero for Business compatible with?

My eero network was provided by my ISP. Is eero for Business available to me?

Please contact your ISP to enable eero for Business software on your network. You will likely need a separate user account.

I am an eero Pro Installer or Network Administrator. Is eero for Business available to me?

eero for Business is only available for registered users with a standard (eero or Amazon) account. If you are a pro installer or network administrator, you will need to register a standard, end-user eero account and create a network to use eero for Business.

I keep getting an error when trying to register my key. Can anything be done?

In the event that a Software Key you purchased is malfunctioning, please verify at your point of purchase if your key is valid. If you are still having trouble, contact eero Support for assistance.

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