Why Doesn't My Device Connect to the Closest eero

In most cases, your devices will choose the best eero to connect to but sometimes connected devices may stay connected to eeros further away. It really depends on how that specific device handles roaming and handoff.

If you see that a device isn’t connected to the closest eero, don’t worry as it may still have an excellent connection. However, if you’re seeing weaker connections when there is a closer eero, you can toggle wifi off and back on for the device to connect to a closer eero. It should automatically connect to the best eero.

These decisions are ultimately made by the device. However, we are continuing to put in the work on our end to make sure eero can do whatever possible to make these experiences more seamless.

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