To get a new power adapter for any eero you have purchased please contact our support team and we will send you a new one free of charge. Phone: 877-659-2347 Email: support@eero.com (Monday–Sunday: 7am–5pm PT)
Note: 2nd generation eero (not eero Pro) power adapter replacements require the eero unit and the power adapter be replaced in order to receive a new one.