To get a new power adapter or PoE cable (cat 5e cable) for an eero you have purchased please contact our support team and we will send you a new one free of charge. Phone: 877-659-2347 Email: firstname.lastname@example.org (Monday–Sunday: 7am–5pm PT)
Note: 2nd generation eero (not eero Pro) power adapter replacements require the eero unit and the power adapter be replaced in order to receive a new one. eero PoE 6 power adapters may be purchased separately.
Power Adapters for your Ring Alarm Pro, can be requested by contacting ring here.