Internet Service Providers (ISPs) offer a variety of configurations when connecting to the internet. Like every other region, the EU has its own specifics when it comes to optimizing your eero setup. Typically, those differences are based on limitations and requirements by the upstream connection, meaning that an additional adjustment is needed on your ISP-provided equipment.
A general specification for the EU market is that most providers require their equipment to remain under the default settings to preserve the proper functioning of the service.
This can be due to various protocols that the ISP equipment uses or other security restrictions applicable to their equipment. As of the release of eeroOS v6.6.1 and eero App version 6.13.0, eero 6 and newer now support PPPoE which is used by some ISPs in Europe. For more information on PPPoE and how to enable it, see our PPPoE article.
How do I set up eero in the UK?
Most UK service providers use various authentication and security protocols, and many offer TV+Internet packages.
Key considerations:
- You may need to double NAT to keep TV and internet services running
- Wireless TV boxes like Sky Q may need to be added to your eero network
See Most Common UK ISPs and How to Set Up eero with Them for more details.
How do I set up eero in France?
Most ISPs in France (Orange, Vodafone, Bouygues, Free, SFR) don't have specific requirements and offer user-friendly equipment.
Key considerations:
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If your package includes TV service, keep your ISP equipment in its default state instead of Bridge mode
- Disable the wireless signal on your ISP equipment
- Disable wifi on any other routers you may have
See Best Setup Practices for Networks in France for more details.
How do I set up eero in Germany?
PPPoE is common in Germany, but most ISPs (Deutsche Telekom, Vodafone, O2) provide equipment that supports Bridge mode or disabling wifi.
Key considerations:
- Most modem-router combos support Bridge mode or disabling wifi
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Many models have a dedicated wifi button to enable or disable the wireless signal
- If there's no button, check for a companion app
See Best Practices for Setting up eero in Germany for more details.
How do I set up eero in Italy?
Italy has a large variety of ISPs — all work well with eero.
See Best Practices for Setting up eero in Italy for more details.
How do I set up eero in Spain?
Most Spanish ISPs (Movistar, Vodafone) require PPPoE authentication, and many offer TV+Internet packages.
Key considerations:
- Most ISP equipment has a dedicated button to disable the wireless signal
- Putting your modem/router in Bridge mode may affect TV service
See Best Practices for Setting up eero in Spain for more details.