The eero app is your go-to solution for viewing and configuring your wifi network. Whether it’s setup, changing your password, or updating your network, you can manage it all from the app. If you need more information about the app, from availability to installation instructions, you can find it below.
How do I download the eero app?
The eero App is available for download for free in the Apple App Store, Google Play Store, and Amazon Appstore.
What are the requirements to download the eero app?
- iOS 15 or later
- Android 9.0 or later (tablets included)
- Bluetooth 4.0 or later
- Internet connection for setup
Note: Devices without cellular (like iPads) will need to connect to a nearby wifi network during initial setup.
Can I manage my network from my Desktop?
Your eero network can only be managed using the mobile app, and cannot be configured through a program or web browser using Windows, Linux, or Intel-based Mac machines.
Users who have Apple Silicon-powered Mac computers can download and install the iPad version of the eero App. This app functions identically to the version found on tablets, and does not have any additional functionality.
What do I do if I have issues with the app?
Before Setup:
Ensure your device is connected to the internet via wifi or cellular data, then try the following:
- On mobile data but having issues? Try connecting to your old router's wifi, then restart setup.
- Stuck connecting to your old router? Disable wifi in your device settings and use mobile data instead.
After Setup:
Try these steps:
- Force close the app and reopen it
- Log out of your eero account and log back in
- Toggle wifi off and back on in your device settings
- Uninstall and reinstall the app (check for updates first)
- Restart your phone