Features

General

• Which mobile devices can I use to set up and manage my eeros?
• How do I download the eero app?
• Will your app be available for my tablet?
• How do I run a speed test on my network?

Managing your network

• How do I see all the eeros on my network?
• How do I add or remove eeros from my network?
• Understanding your eero speed tests
• Understanding your current network status
• Can I manage my eero network remotely?
• How can I find the connection strength and status of my eeros?

See all 13 articles

Managing your devices

• Where do I view the devices on my network?
• What does the “device connection type” under “device details” represent?
• What device information is available with eero?
• How do I block unwanted devices on my network?

Managing your account

• How do I update the phone number or email associated with my account?
• Do I need a password to log into my eero? I think I forgot my password!

eero Plus

• What is eero Plus?
• When will eero Plus be available?
• How much will eero Plus cost?
• Will eero Plus work with 1st generation eeros?

Family Profiles

• What is Family Profiles?
• Why can't I access Family Profiles?
• How do I create and manage users in Family Profiles?
• How do I identify the devices on my network and assign nicknames?
• How do I use schedules in Family Profiles?
• How do I pause network access outside of set schedules?

See all 8 articles

Amazon Alexa

• How do I use Amazon Alexa with my eero WiFi system?