Features
Discover the eero app & eero Secure
General
- 160MHz over 5GHz FAQ
- eero Pro 6E supports network speeds up to 2.3 Gbps. What does this mean?
- What is Wi-Fi 6E and what is the benefit?
- What is the 160 MHz channel and what is the benefit of it?
- I’m Running Into an Error When Trying to Enable Apple Homekit, “Something went wrong”
- Amazon Connected Home
Managing your network
- How do I add or remove eeros from my network?
- Transfer Network Ownership
- Setting up custom DNS servers with eero
- What is Dynamic Frequency Selection?
- What is WPA3?
- How Can I Identify New Devices on My Network?
Managing your devices
- Partner Account Linking
- About Cellular internet
- Understanding Your Network Data Usage
- What is Thread?
- Where do I view the devices on my network?
- What does the “device connection type” under “device details” represent?
Managing your account
- How do I close my eero account and delete my data?
- Using your Amazon Login with eero
- Linking your eero and your Amazon accounts
- How do I verify my login credentials to access the eero app?
- How do I update the phone number or email associated with my account?
- Do I need a password to log into my eero? I think I forgot my password!
eero Secure and Secure+
- What is DDNS?
- Block Apps
- eero Secure Content Filters
- How do I Check the Status of my eero Secure Subscription?
- What is the eero Secure Activity Center?
- What is eero Secure+?
eero Secure+ Partners
Profiles
- What are Profiles?
- Why can't I access Profiles?
- How do I create and manage users in Profiles?
- How do I identify the devices on my network and assign nicknames?
- How do I use schedules in Profiles?
- How Do I Pause Network Access Outside of Set Schedules?