Features
Discover the eero app & eero Secure
General
- eero for Professional Installers
- How to get started with eero Built-in
- 160MHz over 5GHz FAQ
- eero Pro 6E supports network speeds up to 2.3 Gbps. What does this mean?
- What is Wi-Fi 6E and what is the benefit?
- What is the 160 MHz channel and what is the benefit of it?
Managing your network
- How do I add or remove eeros from my network?
- How to use Network Nicknames
- Troubleshooting eero Internet Backup
- Can I use my Ring Alarm Pro as a leaf instead of as a gateway on my eero network?
- Transfer Network Ownership
- Setting up custom DNS servers with eero
Managing your devices
- How to get started with eero Built-in
- Partner Account Linking
- About Cellular internet
- Understanding Your Network Data Usage
- What is Thread?
- Where do I view the devices on my network?
Managing your account
- How do I close my eero account and delete my data?
- Using your Amazon Login with eero
- Linking your eero and your Amazon accounts
- How do I verify my login credentials to access the eero app?
- How do I update the phone number or email associated with my account?
- Do I need a password to log into my eero? I think I forgot my password!
eero Plus
- What is DDNS?
- Guardian Setup and Configuration for iOS and Android
- Guardian Setup and Configuration for MacOS
- VPN powered by Guardian Setup and Configuration
- eero Secure subscription updates
- What is eero Internet Backup?
eero Plus Partners
Profiles
- What are Profiles?
- Why can't I access Profiles?
- How do I create and manage users in Profiles?
- How do I identify the devices on my network and assign nicknames?
- How do I use schedules in Profiles?
- How Do I Pause Network Access Outside of Set Schedules?