Features

General

• Which mobile devices can I use to set up and manage my eeros?
• How do I download the eero app?
• Will your app be available for my tablet?
• How do I run a speed test on my network?

Managing your network

• How do I see all the eeros on my network?
• How do I add or remove eeros from my network?
• Understanding your eero speed tests
• Understanding your current network status
• Can I manage my eero network remotely?
• Does eero support IPv6?

See all 15 articles

Managing your devices

• What is Thread?
• Where do I view the devices on my network?
• What does the “device connection type” under “device details” represent?
• What device information is available with eero?
• How do I block unwanted devices on my network?

Managing your account

• How do I verify my login credentials to access the eero app?
• How do I update the phone number or email associated with my account?
• Do I need a password to log into my eero? I think I forgot my password!

eero Plus

• What is the eero Plus Activity Center?
• What is eero Plus?
• How much does eero Plus cost?
• Activating your eero Plus purchase
• How do I sign up for eero Plus?
• Is my network still secure without eero Plus?

See all 16 articles

eero Plus Partners

• What applications are included with eero Plus?
• How do I sign up for 1Password?
• How do I sign up for encrypt.me?
• How do I sign up for Malwarebytes?
• What should I do if I have a 1Password, encrypt.me, and/or Malwarebytes account?

Family Profiles

• How do I resume internet for a paused device?
• What is Family Profiles?
• Why can't I access Family Profiles?
• How do I create and manage users in Family Profiles?
• How do I identify the devices on my network and assign nicknames?
• How do I use schedules in Family Profiles?

See all 9 articles

Amazon Alexa

• How do I use Amazon Alexa with my eero WiFi system?