Features

General

• Amazon Connected Home
• What is Zigbee Smart Home Hub?
• Does eero support 802.11ax?
• Integrations Overview
• Which mobile devices can I use to set up and manage my eeros?
• How do I download the eero app?

See all 8 articles

Managing your network

• How do I add or remove eeros from my network?
• What is Dynamic Frequency Selection?
• What is WPA3?
• How Can I Identify New Devices on My Network?
• How do I see all the eeros on my network?
• Understanding your eero speed tests

See all 18 articles

Managing your devices

• What is Thread?
• Where do I view the devices on my network?
• What does the “device connection type” under “device details” represent?
• What device information is available with eero?
• How do I block unwanted devices on my network?

Managing your account

• Linking your eero and your Amazon accounts
• How do I verify my login credentials to access the eero app?
• How do I update the phone number or email associated with my account?
• Do I need a password to log into my eero? I think I forgot my password!

eero Secure and Secure+

• eero Secure Content Filters
• How do I Check the Status of my eero Secure Subscription?
• What is the eero Secure Activity Center?
• What is eero Secure and Secure+?
• How much does eero Secure cost?
• How do I sign up for eero Secure and Secure+?

See all 17 articles

eero Secure+ Partners

• What applications are included with eero Secure+
• How do I sign up for 1Password?
• How do I sign up for encrypt.me?
• How do I sign up for Malwarebytes?
• What should I do if I have a 1Password, encrypt.me, and/or Malwarebytes account?

Profiles

• What are Profiles?
• Why can't I access Profiles?
• How do I create and manage users in Profiles?
• How do I identify the devices on my network and assign nicknames?
• How do I use schedules in Profiles?
• How Do I Pause Network Access Outside of Set Schedules?

See all 8 articles

Amazon Alexa

• How do I use Amazon Alexa with my eero WiFi system?