Compatibility Mode disables certain advanced features that may cause older devices to have trouble connecting. If you have devices that won't connect to your network, contact eero support to enable Compatibility Mode.
What does Compatibility Mode do?
Compatibility Mode disables the following features, which may appear as disabled in the app:
While these features can be configured individually in the App, it may be difficult to identify which of them is causing issues for your device. Grouping them together provides a convenient way to quickly minimize the number of potential problems preventing your device from connecting properly.
Does Compatibility Mode affect network performance?
While Compatibility Mode does not affect network stability, network speed may be affected for certain devices. This is due to Compatibility Mode disabling advanced features which allow for higher client speeds on newer devices.
If you notice reduced device performance with Compatibility Mode enabled, this may be the reason. Support will notify you of this potential issue when enabling Compatibility Mode, and you can ask Support to disable the setting if the performance impact is too great.