How do I block unwanted devices on my network?

If you notice a device that shouldn’t be on your network, you can restrict it from accessing the internet by blocking it from the connected device list.

If you’re using the iOS version of the app, tap on the Devices tab to open the list of connected devices. You should see devices separated by category, with recently connected devices appearing below this. 

You can tap on any device on this list, then scroll to the bottom of the menu that appears and select Block From Network to disable network access on that device.

block_01.png

Blocked devices will now appear in a new list that populates at the bottom of the home screen. You can tap on any device on this list to remove it from the block list, which will re-enable network access.

block_02.png

 

Note: Device blocking is not available in bridge mode.

Was this article helpful?

Didn't find what you're looking for?

Give us a call at (877) 659-2347 or submit a request. We’ll get back to you as soon as possible.

Powered by Zendesk