eero Plus is available to all retail customers. Limited ISP customers with eero hardware have access to a limited version called eero Secure.
There are a couple cases where eero Plus isn't supported:
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An eero network that is located outside of a country where eeros are sold
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Your ISP offers a version of eero security software bundled with your services.
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Bridge Mode: There are Plus features that do not work properly in bridge mode. This includes the DNSFilter features, historical data usage, and internet backup.
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If your eero network is bridged to another router or upstream device, many other advanced features are not available. If you'd like to utilize these features, we recommend unbridging your eero network.
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