Signing up for eero Plus is a simple and fast process, provided a few conditions are met. Before proceeding with signup, first make sure of the following:
- You have an eero WiFi system
- You have the eero App installed on your smartphone (iOS or Android)
- Your eero WiFi system isn’t in bridge mode
All new eero users are given the option to sign up for a free trial* of eero Plus when they set up their network for the first time.
What do I get with eero Plus?
| Feature | Description |
| Advanced Security | Help protect your devices from threats |
| Content Filtering | Specify the kind of content allowed on your network |
| Block/Allow | Block or allow specific websites by network or device |
| Block Ads | Reduce clutter and speed up load times by blocking a variety of ads |
| Activity Insights | See how devices use your network |
| Weekly Activity Report | Weekly recap of network activity |
| VIP Support | Gain access to priority support |
| 1Password | Top-rated password manager |
| Malwarebytes | Antivirus to help protect your devices |
| Guardian VPN | Browse the web securely and away from prying eyes and malicious actors |
| DDNS | Remote network access |
| Internet Backup | Switch to your mobile hotspot for backup internet |
| MGM+ | Enjoy one month free of movies, original programming and more |
Signing up for eero Plus
You may sign up for eero Plus via iOS, Android or Amazon, as well as online (US and CA). The process for each method is listed below:
Signing up through iOS or Android
- Open the eero App
- Tap on Home
- Scroll down to the eero Plus section
- Tap on Learn More
- Tap on Sign up now
- Follow the on-screen instructions to purchase through your device’s payment processor
- Payment is processed through the App Store for iOS and Google Play for Android
- Verify your subscription has been applied through the eero App in the Security & Privacy section of the menu under Home
Signing up online (US and CA)
- Go to account.eero.com
- Proceed to log in with your eero account email address, phone number, or Amazon-linked account
- Enter the verification code
- Select your subscription choice (monthly or yearly)
- Enter your credit card information and click Buy Now
- Verify your subscription has been applied through the eero App in the “eero Plus” section of the menu under Home
Activating a bundled subscription (US)
If you purchased an eero product on Amazon that came bundled with an eero Plus subscription, you will need to ensure that your Amazon account has been linked to your eero account. This subscription will be handled entirely through Amazon, in contrast to signing up for eero Plus on our website or through the eero App.
To manage your eero Plus subscription, you will need to access Amazon’s Memberships & Subscriptions page. Please keep in mind that all refund requests and payment method updates will be handled directly through Amazon, rather than eero.com, Apple, or Google.
Managing an existing subscription
You can check on the status of your subscription by going to the “eero Plus” section of the Home tab in the App, or by following the steps below:
- Open the eero App
- Tap on Settings
- Tap on Account Settings
- Tap on Manage at account.eero.com
Your subscription renews automatically until canceled. If you do not wish to renew, you must cancel your subscription at least 24 hours before the next billing cycle begins. You can cancel your subscription or make additional changes to your subscription by using the processes outlined below:
- For iOS subscribers, click here
- For Android subscribers, click here
If you signed up via account.eero.com, contact eero Support at the number listed here, email us at ordersupport@eero.com, or log into your account and go to the Change/Cancel Subscription page of your Account Settings page.
*As noted during checkout, your 30 day free trial will automatically convert into either a monthly or yearly plan, depending on your initial selection, which will automatically renew until you cancel. Please follow the instructions above if you wish to cancel your subscription. For more information, see the eero Subscription Terms of Service.