Signing up for eero Plus is simple! To get started, first make sure:
- You have an eero WiFi system
- You have the eero app installed on your smartphone (iOS or Android)
- Your eero WiFi system isn't in bridge mode
All new eero users will be given the option to sign up for a Free Trial when they setup their network for the first time.
To sign up for eero Plus on account.eero.com, simply follow these steps:
- Go to https://account.eero.com
- Proceed to login with your eero account email address or your Amazon account, and enter the verification code
- Select your subscription choice (monthly or yearly)
- Enter your credit card information and click “Buy Now”
- Verify your subscription has been applied through the eero app in the eero Plus section of the menu under 'Discover'
To sign up for eero Plus through iOS or Android, follow these steps:
- Open the eero app
- Tap on 'Discover'
- Tap on 'eero Plus' Tap on 'Subscribe'
- Follow the on screen instructions to purchase through your device's payment processor.
- Payment is processed through App Store for iOS and Google Play for Android
- Verify your subscription has been applied through the eero app in the eero Plus section of the menu under 'Discover'
Need to make a change to your subscription?
Your subscription continues until canceled. If you do not wish to continue auto-renewing, you must cancel your subscription at least 24-hours before the next billing period begins by using the processes below. You can otherwise make changes to your subscription using the processes below.
- account.eero.com Signups: call eero at the number listed here, email us at ordersupport@eero.com, or log into your account and go to the “Change/Cancel Subscription” page of your “Account Settings” page.
- Google Play Signups: Click Here
- iOS Signups:Click Here
A couple of things to note:
- As noted during checkout, your 30-day free access will automatically convert into either a Monthly or Annual plan, depending on your initial selection, which will auto-renew until you cancel. Please follow the instructions above if you want to cancel. Full information can be found in the eero Subscription Terms of Service.
- Currently, monthly plans can ONLY be purchased through account.eero.com
- If you purchased through mobile, and you'd like to switch to a Monthly plan, please follow the steps above to cancel your mobile subscription then follow the steps above for account.eero.com signups.
- Important: eero does not support crossgrading from an annual to a monthly subscription within the same subscription tier (e.g., eero Plus).
You're all set! Now you can start enjoying all of the features and benefits of eero Plus.