With Multi-Admin, you can share the responsibility of setting parental controls with your partner, help set up a family member’s network from your own device, or jointly manage your network with a colleague. Multi-Admin lets you add up to 10 people as admins on your network. They can manage features and settings. 

Sharing admin access is ideal for:

• Roommates in a shared household
• Helping relatives set up a network
• Split owners of a vacation home

Only share admin access with someone you know and trust. Admins will need to download the eero App and create an eero account prior to receiving shared access.

What can an admin do? 

Admins can:

• View all network details, including your name, network profiles, connected devices, and content filter analytics
• Pause or block devices
• Add or remove profiles and set scheduled pauses
• Add or remove eero devices from the network (except the Gateway eero)
• Change the wifi name, wifi password, and adjust eero Plus Content Filters

Admins Can’t:

• View other admins, invite an admin, view pending invites, remove admins
• Initiate a network ownership transfer
• Delete the network
• Link or unlink an Amazon account via Amazon Connected Home
• Turn on features like Frustration-Free Setup or smart home hub; network admins have read-only access to Amazon Connected Home
• Set up or disable Apple HomeKit
• Purchase eero Plus for the network or manage the owner’s subscription billing

How do I add an admin to my network? 

To invite someone to become an admin:

1. In the eero App, tap Settings in the lower-right corner
2. Tap User permissions
3. Tap the (blue plus icon)
4. Scroll down, and tap Invite admin
5. Ask the admin to scan the QR code using their smartphone or tablet. Tap Generate a new code if necessary
   1. Alternatively, tap Share invite link to email, text, or direct message the invite link to someone. Enter their name or nickname so you can be notified when the invite is accepted
6. If the admin is already logged into the eero app, they will be given the options Join network as admin and Decline invite. Have the admin tap Join network as admin to accept the invite
7. Otherwise, the admin can accept the invite by logging into the eero App with an existing account or creating a new account 

The QR code and invite link will expire after 48 hours. Keep the code private. Only share it with someone you intend to invite as an admin. Anyone who scans the code will be invited to join your network.

If someone scans the code, or you share an invite link with another person, closing the in-app modal or tapping Generate a new code doesn't invalidate the QR code invite you shared.

To cancel the invite, return to the User permissions page using the steps above, and tap the three dots icon under Pending invites.

How do I use Multi-Admin responsibly?

Ensure you only invite people you know and trust to join your network. We also recommend auditing your network’s admin permissions from time to time to ensure your permissions are still correct.

eero also offers push notifications regarding admin permissions in the Notifications section of the Settings tab. These are optional – eero will prompt you to accept or reject push notifications related to invites the first time you send an invitation. This is an additional security enhancement to stay informed when someone accepts an invitation and joins your network as an admin.

If you need to remove an admin from your network, follow these steps:

1. In the eero App, tap Settings in the bottom-right corner
2. Tap User permissions
3. Under Admins, tap the three dots next to the name of the admin you’d like to remove
4. Tap Remove admin
5. Tap Remove admin again to confirm

Can I remove my ISP from my network?

The owner of a network has total access and control of the network and all of its settings. The owner is the only member of the network that is able to view, add, and remove network admins. See Do I have ISP Provided eeros? for more information.

How do I transfer network ownership?

Moving and want to transfer account ownership to a roommate? You can generate a QR code to transfer ownership. See this article to learn how: Transfer Network Ownership

The owner of a network has total access and control of the network and all of its settings. The owner is the only member of the network that is able to view, add, and remove network admins.

Note: Ownership transfer is unavailable if your network is managed by an ISP or a professional network installation business.