Enable UPnP in your eero app to fix Xbox NAT issues. If your Xbox shows a "Strict" or "Moderate" NAT type, UPnP will resolve most connection problems. To learn more about UPnP, see What advanced features does eero support?.
To enable UPnP:
- Open the eero App, and tap Settings in the bottom-right corner
- Tap Advanced networking
- Tap UPnP
- Tap the toggle button. The button will turn blue to show UPnP is active
If the issue persists, open these ports in your eero app:
- UDP: 88, 500, 3544, 4500
- TCP: 80
- UDP & TCP: 3074, 53
To open these ports, set an IP reservation for your Xbox, then forward each port. See How do I set up port forwarding? to learn how.