What advanced features does eero support?

The eero mesh network offers a range of advanced features accessible through the eero app. 
These features include:
  • Static IP Address
  • Custom DNS
  • DHCP and NAT Configuration
  • IP reservations and Port Forwarding
  • Band (Client) Steering.
Additionally, eero DDNS, available to eero Plus customers, allows for remote access to the network even when the dynamic IP address changes.

Static IP address setup: Once you've created your eero network, you can manually set a static IP address in the eero app. 

  • Open the eero app and tap on the Settings tab. Next, tap on Advanced in the list of options, then look for Internet Connection. Tap the Static IP bubble and enter the information required. 

DNS: Your DNS translates an address like www.eero.com to an IP address that your phone or computer can understand. Your ISP typically provides an automatic DNS server that resolves web addresses. However, if you’d like to set Custom DNS, you can do so from the eero App. 

  • Tap the Settings tab, then select Advanced.  Select DNS, then tap the Custom DNS bubble to enter your desired DNS server.

DHCP & NAT: Under the DHCP & NAT section of Advanced settings, you can configure the way your eero network assigns IP addresses to the connected devices in your home. If you choose Automatic, we will automatically choose the best settings for your network. If you have a particularly complex home network, you can set custom IP address settings for your eero network. You’ll need to tap Manual, then choose your IP address prefix and specify the lease range manually. Finally, you can choose to put your eero mesh network in Bridge mode. If you choose to put your eero network in bridge mode, it will still provide WiFi access but you’ll need another router to provide network services.

Reservations & Port Forwarding: Under this Advanced setting, you can assign IP reservations and port forwarding rules for devices on your eero network. Port forwarding allows you to manually open an Internet port for a single client, to let traffic pass directly through to that machine. For example, if you wanted to run a FTP server on your laptop with IP address of X.X.X.X, you might create a port-forward on port 21 that directs TCP traffic to that IP address through your eero. Check out our detailed directions here on how to set up port forwarding.

UPnP: Universal Plug and Play (UPnP) allows devices like game consoles and media centers to open direct connections to other devices on the Internet. We enable this feature by default. If you’d like to turn it off, toggle the slider so it’s no longer green.

Band Steering: Many devices are dual-band capable, meaning they support both 2.4 GHz and 5 GHz. 5 GHz is typically less crowded and offers higher performance. Band steering tracks whether a device has previously been seen on both 2.4 GHz and 5 GHz, and if so attempts to “steer” it to 5 GHz to improve long-term device performance. Band steering does not guarantee that a device will choose the 5 GHz band, but helps to favor that preference.


eero DDNS: eero DDNS, available to eero Plus customers, gives you the ability to remotely access your network easily regardless of if your dynamic IP changes. With the new DDNS feature in eero Plus, users receive a unique hostname for their network that is simple to recognize and recall.

Was this article helpful?

Didn't find what you're looking for?

Give us a call at (877) 659-2347 or submit a request. We’ll get back to you as soon as possible.

Powered by Zendesk