How do I use schedules in Family Profiles?

Schedules can be used to set recurring times when you’d like a user’s connected devices to lose their connection to the Internet. When a schedule is activated, the devices associated with that user’s profile will automatically go into a paused state.

Manual pauses can be used to restrict Internet access on a more ad-hoc basis.

How do I set schedules?

To set a schedule:

iOS users:

  • Open the eero app and tap the profile you want to set a schedule for (scroll to the right if you have more than 3 profiles)
  • Tap Add a Scheduled Pause
  • Toggle Enable “On”
  • Update the Schedule name, Start time, End time and Frequency for the scheduled pause.
  • Tap Save on the top right to complete the scheduled pause setup

Android Users:

  • Open the eero app and tap the menu button on the top left
  • Tap on Family Profiles
  • Tap on the profile you wish to set a schedule for
  • Then tap Set a scheduled pause
  • Next tap Add a schedule or the “+” in the top right corner if other schedules already exist
  • Update the Schedule name, Start time, End time and Frequency for the scheduled pause.
  • Tap Save on the top right to complete the scheduled pause setup

Can I override a schedule?

If a profile is currently paused, you’ll see the word Paused below the user profile name with a play icon to its right. To override a schedule, tap the play icon. This will resume that user profile’s network access until the next scheduled pause.

How do I set my network timezone?

We use your network timezone to accurately time your daily schedules.

To set your network timezone:

iOS users:

  • Open the eero app and tap Settings (bottom right corner)
  • Tap Advanced Settings
  • Tap Network time zone at the top of the page
  • Select the proper time zone for your network and the settings will save automatically

Android Users:

  • Open the eero app and tap the menu button on the top left
  • Tap on Network settings
  • Tap on Network timezone. This should take you to a list of timezones
  • Select the proper timezone for your network and the settings will save automatically

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