A static IP is an IP address that doesn't change. Unlike dynamic IPs, which are automatically assigned and can change over time, a static IP stays the same — making it useful for devices that need a consistent address, like servers or smart home devices.
An IP (Internet Protocol) address is a number assigned to a device so other devices can locate it. Like your home address, your external (public) IP address enables your devices to find — and be found by — other devices on the internet.
When do I need a static IP?
Most of the time, external IP addresses are automatically assigned by Internet Service Providers (ISPs), so you don't have to configure them. These external IP addresses are usually dynamic, meaning they may change at times.
Some ISPs, however, require the use of an unchanging static IP for your network's external IP address. If you're unsure whether your network requires a static IP configuration, check with your internet service provider for details.
If your ISP requires a different specific configuration, such as PPPoE, see Configuring Internet Service Provider (ISP) Settings.
Note: Before performing any of the below steps, contact your ISP for the following details: static IP address, subnet mask, and router IP address.
How do I set up a static IP during initial setup?
- Begin setting up your network in the eero App using the steps shown in How do I set up eero?
- You should receive the error message "Your eero can't reach the internet." Tap Internet settings to continue
- Tap WAN type
- Select Static IP, and fill in the IP address, Subnet mask, and Router IP given to you by your ISP
- Tap Apply when you're ready
- Follow the on-screen directions to finish the setup process
How do I switch to or edit a static IP on an existing network?
- Open the eero App, and tap Settings in the bottom-right corner
- Tap Advanced networking
- Tap ISP Settings
- Tap WAN type
- Select Static IP, and fill in the IP address, Subnet mask, and Router IP given to you by your ISP
- Tap Save settings when you're ready
Note: Your network will automatically reboot to finalize your changes.