How do I create and manage profiles?

Profiles let you organize devices by household member and apply settings like scheduled pauses to specific users. You can create profiles, add devices to them, and delete profiles when needed.

How do I create profiles?

To get started, you'll first need to create profiles for the members of your household:

1. On the eero App Home tab, scroll to Profiles
2. Tap Add a Profile
3. Enter a name for the profile, and select the devices you'd like to add to the profile by tapping the checkboxes to the right of each device
4. Tap Done in the top-right corner

How do I add devices to profiles?

To add a device to a profile:

1. On the eero App Home tab under Profiles, tap the profile you'd like to add a device to
2. Tap Add a device
3. Select the devices you'd like to add to the profile by tapping the checkboxes to the right of each device
4. Tap Done in the top-right corner

You can also assign devices to individual profiles from the Home or Devices tabs:

1. Open the eero App, and tap either Home or Devices
2. Tap the device you'd like to assign to a profile
3. Tap Profile
4. Select the desired profile

Note: To avoid conflict between various schedules and pauses, a device can only be assigned to one profile at a time. If you'd like to revoke access to a device that multiple people in your home use—the family room TV, for example—you may want to create a separate user profile for that device.

How do I delete profiles?

To delete a profile, see Deleting User Profiles.

Note: When you delete a profile, all of the devices under that user profile will become unassigned and, if any scheduled pauses are active, unpaused. You can then assign them to a different user profile or leave them unassigned.

The Unassigned profile can't be deleted or renamed. Learn more about Unassigned Device Control.