How do I turn off Profiles?

You can't turn off Profiles entirely, but you can delete individual profiles one at a time.

When you delete a profile, all devices associated with it become unassigned. Any scheduled pauses will be removed, and paused devices will be unpaused.

Note: The Unassigned profile (added in eeroOS 7.12.4) cannot be renamed or deleted.

How do I delete an individual profile?

1. Open the eero App, and tap the Home tab
2. Select the profile you wish to delete in the Profiles section
3. In the Profile page, tap the (more options icon) in the top-right corner and select Delete Profile
4. A prompt will pop up asking “Are you sure you want to delete this profile?”
5. Tap Delete Profile to confirm

How do I remove scheduled pauses from a profile?

If you’d like to keep the profile but delete a scheduled pause, follow these steps:

1. Open the eero App, and tap the Home tab
2. Select the profile you wish to edit in the Profiles section
3. Tap the name of the scheduled pause you’d like to delete
4. Scroll to the bottom, and then tap Delete schedule
5. A prompt will pop up asking “Are you sure you want to delete this schedule?”
6. Tap Yes to confirm

How do I unassign a device from a profile?

If you just want to remove an individual device from a certain profile, follow these steps:

1. Open the eero App, and tap the Home tab
2. Select the profile you wish to edit in the Profiles section
3. Scroll to the bottom to see the list of devices associated with this profile
4. Tap the name of the device you want to remove
5. On the Device page, tap Profile
6. Tap Remove from profile
7. To assign the device to a different profile, tap the profile name or tap Add a Profile to create a new one