Mobile App Home - Intro to the Home Tab

The top of the app’s Home tab provides an overview of your eero network, showing your internet connection status, the current activity of each eero on your network, as well as any Amazon Echo devices that are connected to your network via eero Built-In.

Your network’s name is displayed at the top of the page, along with its connection status and any nickname you have assigned to the network. The blue “+” icon at the top right allows you to add devices, profiles, eeros, and even invite guests and additional network admins.

Tapping on “Internet” will take you to a connection status page, where you can view details about your current connection status, and the results of the latest speed test conducted on your network. You can also run a speed test on your network at any time from here.

Note: The eero App’s speed test is a measurement of the hardwired Ethernet speed coming from your ISP equipment directly to your Gateway eero. For more information about eero speed tests, see Understanding your eero speed tests. 

Tapping on an eero will bring you to a subpage where you will find more information about the eero, such as its connection status, IP address, and identifying details such as the unit serial number. The page will also allow you to change the location name of the eero.

Below the Home page overview, you will find space for one or more Notification Cards. These cards display up to date information about your network to help you keep track of recent changes, new features, available updates, and more. 

Tapping on a notification card will take you directly to the corresponding relevant section of the app. In the case of the “Update available” card seen above, tapping on the card will bring you to the Software Update page, where you can initiate the update at your convenience. 

Tapping on a notification card will dismiss the card from your app’s home screen. Alternatively, you can tap on the “X” button at the top right corner of the card to dismiss it without taking further action.

Any network profiles that you have set up will appear on your App’s Home tab below the section for notification cards. You will also be able to add new profiles to your network from this section.

Profiles empower you to manage all the devices on your network. Once a profile has been created, you can set schedules, administer manual pauses to control Internet access, and apply specific content filters with eero Plus for the devices within each profile. 

Note: The Profiles feature does not function when bridge mode is enabled. For more information about functionality in bridge mode, see What advanced features do I lose access to if I put my eeros into bridge mode?

Below the Profiles section, you will find a summary of the devices currently and recently associated with your network. Currently connected devices show up as Online, while recently connected devices that are not connected or not active show as Offline. 

Additionally, devices that have connected to the network most recently will appear below the device count, providing quick access so that you can review any potentially unfamiliar or unrecognized devices that have joined your network.

Tapping on the device section for more information will take you directly to the the Devices tab of the app, where you can find more details about the devices connected to your network, such as their IP addresses, network speed, and latest date of activity. For more information about the Devices tab, see App: Devices.

eero Plus

eero Plus is a premium feature suite that adds functionality and features designed to improve your network security, increase your overall control of your network, in addition to providing access to additional partner features such as a VPN and password storage. For more information about eero Plus, see our official website.

eero for Business

eero for Business allows enterprise users additional functionality designed to meet the needs and expectations of business or office networking, such as captive portals designed to restrict access to guests, multiple SSIDs, and internet backups. To learn more about eero for Business, see our website.