Most Common UK ISP's and How to Set Up eero with Them

 

Sky Broadband

Sky has a few different configurations, all of which are compatible with eero. Most models of Sky equipment don’t provide any Bridge mode option. As a result, setting up eero with it can be very specific. We strongly recommend checking this article for more details.

TalkTalk

TalkTalk does not support Bridge mode on their modem/routers, so the eero network will need to be configured accordingly. 

 

The first option is to Double NAT your eero network, essentially setting it up as normal whilst being connected to the main TalkTalk hub. The important thing is to disable the Wi-Fi of the TalkTalk device, as having both the eero and the TalkTalk wireless networks running at the same time is less than ideal - this will create some major interference issues. 

 

Alternatively, you can choose to put your eero network in Bridge mode rather than Double NAT-ing it. Follow the steps in this article to do so. We recommend to disable the wireless signal of the TalkTalk device in this case as well. 

 

BT

BT is one of the ISPs that do not have the option to put their hubs in Bridge mode. With that said, setting up eero with them requires us to either Double NAT the eero network, or to put it into Bridge mode. 

 

Firstly, in order to Double NAT your eero network simply connect it to the BT Hub and follow the in-app instructions. Once completed, we have to disable the Wi-Fi of the BT Hub. 

 

Here's how to turn wireless on and off on the BT Smart Hub:

  1. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. This will open the Hub Manager.
  2. Click Advanced Settings
  3. Click Wireless
  4. Enter the admin password. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration
  5. Set the "Wireless" switch to "ON" or "OFF". This will turn wi-fi on/off for both wireless bands
  6. Remember once you make any changes you will need to save them. Click Save.

 

Note: The steps above refer to most BT Hubs, but if you find yourself stuck while turning off the wireless signal, our advice is to reach out to the BT support team. 

 

After we have disabled the Wi-Fi, you can either keep your configuration as it is (Double NAT), or proceed with putting your eero network in Bridge mode

 

Virgin Media 

Setting up eero with the Virgin Media hubs is pretty similar to most configurations out there since the hubs themselves allow for them to be put in Bridge mode (modem-only mode). 

 

As per usual, you need to first connect your eero to the Virgin Hub via the Ethernet cable provided in the box. Follow the instructions from the eero app to complete the setup of the eero network. 

 

Check out our dedicated article for Virgin Media setups and how to best configure your eero network with their equipment.

Vodafone UK

Setting up your eero network with Vodafone requires a slightly different configuration due to the fact that none of their devices support either Bridge mode or Modem-only mode.

 

The first option is to set up your eeros in a Double NAT configuration. All you need to do is to connect the Gateway eero to your Vodafone box, follow the instructions from the app and complete the setup. Once ready, it is recommended to stop the Wi-Fi signal of the Vodafone box so that no interference occurs. Here is how to do so: 

 

  1. Open your Vodafone Broadband app.
  2. On the Dashboard find the Main Wi-Fi tile.
  3. Tap the toggle to switch it off.

 

Alternatively, you can manage the internet and Wi-Fi settings on your Vodafone Wi-Fi Hub by first connecting to the device via Ethernet or Wi-Fi, logging in to the dashboard and clicking 'Wi-Fi' on the top menu. You can access the dashboard by typing http://vodafonewifihub or 192.168.1.1 into your browser.

 

If you have difficulties with turning off the Wi-Fi, reach out to Vodafone’s support team for further assistance.

 

The second option is to set up your eero network in Bridge mode. Follow the steps from this article to do so. In this case you would still need to turn off the Wi-FI of the Vodafone device, so follow the steps above to do so. 

EE

The EE setup is similar to the configurations above - you can either Double NAT your eero network or put it in Bridge mode. 

 

In both cases, it is very important to turn off the wireless signal of your EE hub, as it will cause some major interference with the eero Wi-Fi. The easiest way to do this is to connect to the EE hub  and access its settings via a browser. If you have any difficulties in doing so, please refer to the EE support team. 

 

As always, If you have any other questions, please don't hesitate to reach out to our team. We are more than happy to help answer or address any concerns.

 

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