Transfer Network Ownership

What is Network Ownership Transfer?

This feature makes it possible for users to transfer a network’s ownership. Once transferred, the previous owner will no longer have access to manage the network on their eero app. When a network is transferred to a new owner the network name and password remain the same and all connected devices remain connected to the network. The new network owner will be able to see the current network name and password, as well as any device nicknames and profiles created. 

Note: This feature is intended to give end users the ability to transfer networks and does not replace the ISP or Pro enabled setup flow.   

Does my eero Plus subscription transfer to the new network owner?

eero Plus subscriptions do not transfer with ownership of the network. eero Plus settings on the network are accessible and applied based on the new owner's eero Plus subscription. The new owner will be responsible for managing the eero Plus subscription for the network.

How To Transfer a Network:

The network can be transferred via a link that is copied and sent to the receiver, or by the generated QR code for the receiver to scan and accept ownership. The QR code can only be used once. If a recipient scans the code, or you share the invite link with another person, closing the screen does not invalidate the QR code link shared. The user can cancel a pending invite. If the transfer is rejected, expired, or canceled a new QR code must be created to transfer again. Any generated QR codes are valid for 48 hours before an action is taken.

• You will need to be using iOS and Android app version 6.14.1 to access this feature

Instructions to initiate a Network Transfer: Network Transfer Instructions:  

1. Create a new network or open the app to an existing network.
2. Click on the Settings tab.
3. Click on the three dots in the upper right corner.
4. Click Transfer Network.
5. Click 'Yes'.
6. A pop up will appear with a QR code that can be scanned by the new network owner to accept the transfer.
   • Alternatively, tapping and holding the QR code will copy a link that can be sent instead.

Instructions to receive a Network Transfer: Network Transfer Instructions: (via shared link)

1. Create an eero account via the eero app 
2. Click the link from the original Network owner 
3. Click “Accept” on the pop up 
4. Follow the instructions to complete the Network Transfer

Instructions to receive a Network Transfer: Network Transfer Instructions: (via QR code)

1. Create an eero account via the eero app 
2. Scan the QR code from the original Network owner 
3. Click “Accept” on the pop up 
4. Follow the instructions to complete the Network Transfer