This article is intended to help you set up your new eero PoE Gateway! If you need instructions for installing your eero PoE 6 please see our PoE 6 guide
Installation Instructions
The eero PoE Gateway can be installed in any cool, dry area. Use the included power adapter to power your PoE Gateway. If you would like to install your Gateway on a rack, we recommend using the Amazon eero 1U Rack Shelf for eero PoE Gateway which has been specially designed for easy installation.
What’s in the box:
- (1) eero PoE Gateway
- (1) 140W USB-C power adapter
What you’ll need:
- eero iOS app or Android app
- Minimum iOS version 15.0 and minimum Android OS version 9.0
- eero PoE Gateway
- For wireless capabilities you may add an eero PoE 6 to the network.
- Mobile device with a data connection (If you don't have access to a data connection, see our workaround instructions.)
- Internet service provided into your home
- Cable or DSL modem (if required)
Recommended network topology
Port Capabilities:
The eero PoE Gateway is capable of powering up to 8 eero PoE6 access points.
The eero PoE Gateway has eight PoE Capable 2.5GbE ports and two 10 GbE ports.
*Note the eero PoE Gateway only supports wired clients and does not have wireless capability. You can add the eero PoE 6 to enable WiFi for your network.
Below is a list of the LED Status lights and what each color represents. The System LED is directly under the eero logo, and each port has their own separate LED indicators.
System Startup LED Status:
| State | LED Behavior |
| No power or Disabled | ⬤ No Light |
| Online | ⬤ Solid White |
| Connecting | ⬤ Blinking White |
| Ready for Setup | ⬤ Solid Blue |
| Bluetooth Pairing | ⬤ Blinking Blue |
| Identifying Zigbee Devices | ⬤ Blinking Aqua |
| Device Identified | ⬤ Solid Green |
| Performing Software Update | ⬤ Blinking Green |
| Power Supply Problem | ⬤ Yellow/Orange Light |
| Offline | ⬤ Solid Red |
| Resetting | ⬤ Blinking Red |
Port LED Status:
Please refer to the following chart for the port LED status indicators.
2.5 GbE Ports LEDs:
| State | LED Behavior |
| Nothing plugged in | ⬤ No Light |
| PoE Power Budget Exceeded | ⬤ Flashing Blue |
| 10/100 Mbps Speed | ⬤ Solid Yellow |
| 1000 Mbps Speed | ⬤ Solid Green |
| 2500 Mbps Speed | ⬤ Solid Cyan |
| Reserved | ⬤ Solid Red |
10 GbE Ports LEDs:
| State | LED Behavior |
| Nothing plugged in | ⬤ No Light |
| PoE Power Budget Exceeded | ⬤ Flashing Blue |
| 10/100 Mbps Speed | ⬤ Solid Yellow |
| 1000 Mbps Speed | ⬤ Solid Green |
| 2500 Mbps Speed | ⬤ Solid Cyan |
| 5000 Mbps Speed | ⬤ Solid White |
| 10000 Mbps Speed | ⬤ Solid Fuschia |
| Reserved | ⬤ Solid Red |
Time to start the frustration free setup
The eero PoE Gateway has the same setup procedure in the eero application as the rest of our eeros to help ensure a frustration free set up.