What is the eero Plus Activity Center?

The Activity Center adds additional insights to the eero App Activity tab and allows eero Plus customers to view the number of inspections, threat blocks, and content blocks per day, week, and month. Information is updated in-app regularly and refreshed every Sunday morning. In addition to the total count of blocks, subscribers can see the categories of each block.

How do I access the Activity Center?

Tap the Activity tab at the bottom of the eero App. You'll see an overview of each Plus filter category, and you can tap any of the graphs for a more in-depth examination.

Within each section, you can view the total number of Scans, Ad Blocks, Threat Blocks, and Content Filter blocks by day, week, and month for each device and Profile. With eero Plus, you can view historical data usage insights over the same time periods. Live data is updated every five seconds to help you identify when a device is using more bandwidth than expected.

eero Plus includes the Event Stream, a searchable historic log of recent activity on your network. This activity includes when devices connect and disconnect, eero updates occur, and devices roam between wifi channels. Tap the clock icon in the top-right corner to access the Event Stream.

What do the metrics mean?

Scans:

As you browse the web, each site you visit loads content such as ads, images, and extra code from hundreds if not thousands of sources. These transactions happen almost instantaneously and can contain harmful content. eero Plus inspects each transaction to ensure it's safe before it loads.

Ad Blocks:

eero Plus includes a robust ad blocker that will help remove visible ads, tracking pixels, and other advertising tools across the vast majority of websites and services. The eero Plus ad blocker works by disabling them at the DNS level, making it more effective than traditional ad blocker software.

Threat Blocks:

If a Scan determines a site is harmful, it will block the site before it loads. This is called a Threat Block and is reported in the Activity Center under four different categories:

  • Malware blocks - Software that can harm your network and connected devices.
  • Spyware blocks - Commonly found in suspicious ads, spyware can be used to track your online behavior, or in more serious cases, all network activity.
  • Phishing blocks - When an attacker poses as a trustworthy website to get you to provide your personal information.
  • Botnet blocks - When you or a device inadvertently attempts to access a website that has been associated with a botnet.

Content Filters:

eero Plus automatically tags sites that contain violent, illegal, or adult content so you can choose what your kids can and cannot visit right in the eero App.

FAQ

How do I get more details about these graphs?

On the graph screen, tap individual columns to get detailed insights into a specific time frame.

What happens if I have eero Plus but certain features are disabled?

When you tap each section to view the graphs, the app will prompt you to enable the relevant setting (e.g., Advanced Security, Family Profiles, Content Filters) to get started.

How do I view the previous day, week, and month?

Tap the Back (<) and Forward (>) buttons to the left and right of the currently viewed day, week, or month to navigate to the next time period.

I am seeing inspections happening at 1:00AM, 2:00AM, etc. However, I am not actively using my devices at that time. Why is this happening?

Some connected home devices such as cameras and Amazon Echos are consistently connected to the network. Those devices may be sending or receiving data even when you are not using them.

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