Troubleshooting & Support
General
- Help! I'm having trouble with my eeros
- Troubleshooting your eero or modem connection
- Help! I'm having trouble adding an additional eero to my network
- Can I replace my 1st-generation eero with a 2nd-generation eero?
- I can't set up my gateway eero
- What is the network health check feature?
App Troubleshooting
Advanced setup
- Setting up eero with AT&T U-verse
- Setting up eero with Verizon Fios
- How do I bridge my eeros?
- What advanced features do I lose access to if I put my eeros into bridge mode?
- How do I unbridge my eeros?
- Who is my ISP? How do I contact them?
Interoperability
- I have an Arris SB6183 modem and I’m experiencing issues with my eero network.
- My Xbox says my NAT is “Strict” or “Moderate” and won’t let me join online games. How do I fix this?
- I have a TP Link TC-7610 modem and I’m experiencing issues with my eero network
- My Sonos system isn’t working properly. How do I fix this?
- I'm having trouble connecting my Windows device to my eero network