Troubleshooting & Support
General
- HomeKit FAQ's
- Help! My eero Pro 6E or eero 6+ devices are having issues downloading eero software updates
- Best Setup Practices for European Networks
- Configuring Internet service provider (ISP) settings
- Most Common UK ISP's and How to Set Up eero with Them
- How Does eero Optimize My Network?
App Troubleshooting
- Block / Allow Websites
- Help! I'm having trouble with my eero app
- Why is a data connection necessary for setting up my eero network?
- How do I check my eero OS software version?
- I’m experiencing slow performance on my entire eero network
- How do I access my eero network if I get a new phone?
Advanced setup
- PPPoE Setup Instructions
- Setting Up eero with Virgin Media
- Setting Up eero with Sky
- How do I disable the WiFi on my existing router?
- Can I set my eeros to use the 2.4 or 5 GHz frequency?
- Setting up eero with AT&T U-verse
Interoperability
- Help! I'm having issues launching the CNN app on my Apple TV
- Help! I'm having issues streaming from Paramount+
- iAquaLink Setup and Troubleshooting Guide
- My Xbox says my NAT is “Strict” or “Moderate” and won’t let me join online games. How do I fix this?
- My Sonos system isn’t working properly. How do I fix this?
- I'm having trouble connecting my Windows device to my eero network