Troubleshooting & Support
General
- HomeKit FAQ's
- Configuring Internet service provider (ISP) settings
- Most Common UK ISP's and How to Set Up eero with Them
- How Does eero Optimize My Network?
- I'm Having Trouble Connecting a Device to my eero 6 or eero Pro 6 Network
- How Do I Temporarily Hide the 5GHz Band on My eero Network?
App Troubleshooting
- Block / Allow Websites
- Help! I'm having trouble with my eero app
- Why is a data connection necessary for setting up my eero network?
- How do I check my eero OS software version?
- I’m experiencing slow performance on my entire eero network
- How do I access my eero network if I get a new phone?
Advanced setup
- Setting Up eero with PPPoE (UK)
- Setting Up eero with Virgin Media
- Setting Up eero with Sky
- How do I disable the WiFi on my existing router?
- Can I set my eeros to use the 2.4 or 5 GHz frequency?
- Setting up eero with AT&T U-verse